Shipping Info

Collection against cash payment:

Always possible in all GVS Offices. Please find further details in the GVS offices section (opening hours, parking, ...).

Free delivery:

In/around Vienna (up to approx. 70km) for large quantities, especially for heavy silver.

Shipping:

We ship precious metals with insurance hence the risk of loss and theft is eliminated. At the moment all products are on stock, therefore the transport will be initiated immediately after receiving the payment. After shipping your order, you will receive an email. You can follow the dispatching process with the help of the tracking number.

Shipping inside Austria:

Transport costs including insurance + tracking number

9,90 € for an order up to 3.000,- €
15,90 € for an order up to 10.000,- €
19,90 € for an order up to 25.000,- €
0,00 € for an order over 25.000,- €, we pay for shipping and insurance.

Shipping inside EU + Switzerland:

Transport costs including insurance + tracking number

19,90 € for an order up to 3.000,- €
29,90 € for an order up to 25.000,- €
19,90 € for an order up to 50.000,- €
0,00 € for an order over 50.000,- €, we pay for shipping and insurance.

Shipping inside USA:

Transport costs including insurance + tracking number

25,90 € for an order up to 3.000,- €
39,90 € for an order up to 25.000,- €
25,90 € for an order up to 50.000,- €
0,00 € for an order over 50.000,- €, we pay for shipping and insurance.

Further-Europe + Asia + Africa:

Shipping costs on request

Details about the checkout process:

1. Order

You may order at any time and day of the week. We are available for inquires via phone and email during our opening hours.

2. Confirmation

You are guaranteed the price at the time of your order. Once your order has been received it will be confirmed via email.

3. Bank wire or cash payment

You will receive our bank details by mail (IBAN and BIC). Cash payment and pickup are possible in our offices during the regular opening hours. After creating and sending the invoice by GVS, your order will be considered confirmed.

4. Shipment

Shipment will be made immediately after receiving your money transfer by insured and registered parcel. Collection of all articles is constantly monitored (four eyes principle) and packaged video-monitored. You will receive any email as soon as the dispatch is complete.

5. Receipt of the order

When you receive your order, please check the intactness of the seals. The parcel is insured therefore you don't have any risk of loss and theft.